Overview
Portfolio pulse: what is stuck and what is moving across flats.
For companies
Your team runs Company Desk on the web portal — and soon on the Desk Android app. Flatmates use the Flatmate Android app. On iPhone for now, they can use Telegram.
Who is Desk for?
Reception runs the day-to-day. Company managers own subscription, staff and standards.
What reception sees every shift on Company Desk.
Turns and more
Chores, Away, bookings and shared costs — flatmates handle the day-to-day; reception steps in when needed, including new bookable spaces.
Open a unit or a building and act without leaving Desk — including extra bookable spaces.
Flats
Per-unit cockpit: flatmates, rooms, chores, bookings and bookable spaces, skip/reassign, messages, and onboarding.
Bookable spaces
Every flat starts with TV and kitchen. Staff can add more from the flat Bookings view when the company already wants the space live — no ticket. That is the fast path when reception decides, not a flatmate self-publish.
Sites
Buildings or campuses, onboarding codes, and site-level operations.
Flatmate tickets land with your reception. A new chore or a new shared space is a ticket you can edit, accept, or decline.
Inbox
Tickets from flatmates to reception — mainly from the Flatmate app. A new chore or a new shared space lands here too.
New space requests
When a flatmate proposes a PlayStation, a washer, or anything else the flat shares, Inbox opens a booking ticket with the form filled in. They pick a picture that fits — a game controller for a PlayStation. Edit the name, the picture, or the hours, then Accept (it becomes bookable) or Decline with a comment they can read. You can also add the resource on the flat with no ticket when the company already wants it.
New chore requests
When a flatmate proposes a chore, the inbox opens a ticket with the name, the picture, and whether it is a turn or a weekly duty. Edit those, then Accept (it goes live on that flat) or Decline with a comment they can read. You can also add the chore on the flat with no ticket when the company already wants it.
Plan, usage and upgrades live under Company → Billing.
Subscription & billing
See plan limits, usage, and add-ons. Upgrade from Free to Starter or Growth when the portfolio needs Desk.
Invite reception, limit sites, and separate Desk from billing rights.
Staff
Invite receptionists and limit access per site.
Access levels
Who can edit Desk versus who manages billing.
Defaults and codes that apply across the portfolio.
Standards and codes
Unit defaults and onboarding codes across all sites.
For your flatmates
Android app is the main way in. Telegram is the option for iPhone users until the iOS app ships. Flatmates never log into Desk.
Typical flow
- Create the company and invite your team on Desk
- Add sites and flats
- Onboard flatmates on the Android app (Telegram for iPhone)
- Reception steps in when needed from Desk
- Flatmates self-serve turns day to day
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